Privacy Policy

Effective Date: [Insert Effective Date]

Clacken LLC DBA Ad It Up (“Ad It Up,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Service inquiry details
• Any other information you submit through our website forms, chat, email, or phone communication

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site
• Referring website or source
• Cookie and tracking data

2. How We Use Your Information

We use the information we collect for business and communication purposes, including to:

• Respond to inquiries and quote requests
• Provide requested services or information
• Contact you by phone, email, or SMS regarding your inquiry
• Improve our website, advertising, and user experience
• Send appointment reminders, follow-ups, and service-related communications
• Maintain internal records and business operations
• Comply with legal obligations

3. SMS Opt-In and Consent

When you provide your phone number through our forms or other contact methods, you may consent to receive SMS text messages from Ad It Up related to your inquiry, requested services, scheduling, reminders, follow-ups, and related business communications.

SMS consent is obtained through voluntary user submission on our website forms or other direct communication methods where consent is expressly given.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You can opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, scripts, and similar tracking technologies to improve functionality, analyze traffic, and support our marketing efforts.

These technologies may be used to:

• Understand website usage and performance
• Improve user experience
• Measure ad performance
• Support remarketing and advertising campaigns

These tools may include website analytics platforms, advertising platforms, and CRM or automation systems. You may disable cookies in your browser settings, though some site features may not function properly.

5. Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

While no system is guaranteed to be 100% secure, we use commercially reasonable safeguards to protect the information we collect and maintain.

6. How We Share Information

We do not sell your personal information. We may share information only as necessary to operate our business and provide services, such as with trusted service providers that help us with website hosting, CRM management, communications, analytics, or customer support.

These service providers are only permitted to use your information as needed to perform services on our behalf and not for their own independent marketing purposes.

7. User Rights and Choices

You may have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing emails or SMS communications

To exercise any of these rights, please contact us using the information listed below. We will make reasonable efforts to respond in a timely manner, subject to any legal obligations or exceptions.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policies of any external websites they visit.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take appropriate steps to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website and services after any updates constitutes acceptance of those changes.

12. Contact Information